How Long Does It Take For Steam To Reply To Tickets?

How Long Does It Take For Steam To Reply To Tickets?

Refund requests can take anywhere from 1.35 to 1.99 hours, but the other types of tickets have a lot more variance. Account Security and Recovery requests can take anywhere from 2.43 hours to 10.84 hours. The wait for Game and Steam Technical Support can be as brief as 1.65 hours or as long as 15.76 hours.May 3, 2017

Do Steam support tickets disappear?

Support tickets will close automatically if they have been waiting for a user’s input for 14 days. Tickets will not automatically close if they’re waiting to be addressed by a Steam Support agent.

How do I respond to a Steam ticket?

Submitting a Ticket. Go to This is the support website for Steam. You can use this website to receive help for a variety of issue, and submit a ticket to Steam if you are unable to resolve your issue.

How long does it take to get a reply from Steam refund?

Most refunds are processed within seven days of approval, but refunds for purchases made using international payment methods can take longer.

Does Steam have live support?

Visit for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Does Steam have a discord?

– Steam News. We have a Discord! … Our Discord server is now officially open! And also more info about the state of the game.

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What if my Steam account gets hacked?

By changing their email password, users ensure a hijacker can’t take their Steam account again. It also means Steam Support will be able to assist users without interference. Once those above steps have been completed, users can recover their Steam account by changing their password via Steam’s help page.

What are Steam support hours?

The wait for Game and Steam Technical Support can be as brief as 1.65 hours or as long as 15.76 hours. The widest variance, though, comes from Purchase and Billing Support, which can run from 2.52 hours to 1.85 days.

What does updating ticket mean on Steam?

It’s a known issue now. As the mods say, there is nothing to do now but wait on Steam to fix it. The “updating ticket” might have happened if the system detected an error or it’s something they are actively working on. Maybe it automatically sent a support ticket.

How do I check my Steam support tickets?

Start Steam and then, in the menu bar at the top of the window, click “Help,” then “Steam Support.” You’ll be presented with a detailed page where you can pick what game or feature you’re having issues with, and what sort of issues you’re having.

Can I get a Steam refund after 2 hours?

If you’ve played a Steam game for more than two hours, you can still submit a refund request. It won’t be approved automatically, but Valve will review it and may approve it. … If the player hit a button within five seconds of that timer reaching two hours, the game would exit and they’d get a Steam achievement.

Are Steam refunds instant?

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.

How long does Steam recovery take?

As you’ll see, refund requests are processed in 2 hours or less, while account security and recovery troubleshooting is usually completed in less than half a day. The least frequent type of Steam Support request is for purchase and billing help, and these difficulties take the longest to sort out at up to 1.8 days.

Can someone steal your Steam account?

Viruses, key loggers, spyware and other malicious code can steal your Steam Account name and password. … Never give your Steam Account password to a friend or other individuals who ask for it. Steam Support representatives will never ask you for your password.

What if my Steam Wallet code is damaged or unreadable?

What if my Steam Wallet code is damaged or unreadable? If a Steam Wallet code has been damaged or is otherwise unreadable, please contact Steam Support with a photo of the code attached to the ticket.

How can I refund a game on Steam?

Navigate to Steam Help ( and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund.

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How do I get Nitro Discord for free?

Near the dock, tap the bow to check the order. Click order to view customers. When you complete seven orders for a particular customer, you will get a Free Discord Nitro account. From this gift, you can get rare items, keys, lots of experience to upgrade quickly, and more valuable rewards.

Are there Steam admins?

There is no such thing as “Steam admin”, false report, or a “Certificate of Eligibility”. There are Valve employees with Steam profiles. And they proudly display a legitimate badge to prove this. They are top-tier moderators (mods) who have full administrator privilege in Steam.

How do I get Discord Nitro?

Whether you use an iOS or Android device, you can follow these simple instructions:
  1. Upon launching the app, click on your Discord profile picture from the bottom menu to access the Settings menu.
  2. Here, tap on Get Nitro under Nitro Settings.
  3. Now, you’ll see the option to subscribe to Nitro.

Did steam get hacked 2021?

Steam, the popular game delivery platform on Valve has been hacked and there’s a chance that credit card information may have been compromised. … However, they’ve warned users to keep an eye on their credit cards. The next step in the process would be to ask all users to change their passwords, the next time they log in.

Did steam get hacked 2020?

Epic Games and Steam hacked: In what will come as shocking news, Epic Games and Steam accounts have been stolen by BloodyStealer trojan. The malware that has hit Epic Games and Steam accounts can steal personal data like bank information and passwords.

Is Steam safe from viruses?

Steam is usually pretty good with keeping viruses from getting into their downloads and keeping them out of their network.

How long does it take valve to respond?

Refunds are the most common subject, with 48,460 requests submitted in the last 24 hours – thankfully, the response time is between just 1.3 and 2 hours. Account and Security Recovery is the second most common, receiving 12,427 requests at the time of writing; these are answered between 2.4 and 11.1 hours.

Does Steam Support reply?

In a 24 hour period, Steam typically sees around 75,000 support requests come in. Of those, at any one time around 8,000 await a reply from Steam customer support staff.

Does Steam work on weekends?

By default, Free Weekends do not currently surface automatically to Steam customers. If your Free Weekend is accompanied by a discount, customers will receive wishlist notifications about the discount (if your discount is 20% or more), and the game may appear in various places on Steam depending on sales performance.

How do you get a MHW steam ticket?

A Steam Ticket is an item players can earn from participating in the Steamworks minigame in Seliana. This is a minigame run by the Tech Chief that is a good way for Hunters to obtain extra items to keep their pouches and item boxes full.

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How do I contact Valve?

Contact information
Phone: (425) 889-9642
TDD: None or unknown
Website: Valve official website Steam official website
E-mail: Valve contact page
Address: PO BOX 1688 Bellevue, WA 98009

How do you reply on steam?

Try going here, then select the ticket you want to reply to and in the bottom of it there should be a button saying something like “I still need help“.

Does Steam count AFK hours?

Steam playtimes aren’t really accurate, same with raptr – i think my friend “played” minecraft 180 hours the first two weeks they had it, but i know they accidentally left it on while studying a few times. If you leave games idle on steam it will do the same thing, track idle time as played time.

Will Steam refund a game with 10 hours?

If you weren’t aware, Steam offers a refund for all game purchases, no questions asked, as long as your playtime is less than two hours and it’s within two weeks of purchase.

Can you refund Steam games after 14 days?

What can I request a refund for? Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

How do I refund Cyberpunk 2077 on Steam?

  1. Navigate to Help>Steam Support via the app or Support in the browser version.
  2. Select Cyberpunk 2077 from the list and select the problem you are having—in this case, it’s probably “It’s not what I expected.”
  3. Choose “I’d like to request a refund” from the next screen.
  4. Select a refund method from the drop-down.

How long does it take to get a refund on a debit card?

A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank. You might be wondering why your purchase goes through immediately, but the refund takes longer?

How long does it take money to be refunded?

Once the merchant processes your refund, it’s up to your card company to post the credit to your account. This typically takes three to seven business days. These timeframes apply to simple refunds, in which you and the seller agree to a return.

Will steam return scammed items?

You can recover your account from a scammer any time using Steam Support, and a scammer who is already defrauding you is not likely to actually return the account even if you pay. Instead, they would likely just demand additional payments.

How long does it takes to reply you Steam Support if your account got hacked 2019

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